Information, Referral and Communication Skills Workshop (2 day Workshop)
Event Details:
The training will provide specific foundational skill-building workshop sessions that are engaging, in-depth, and interactive.
Learning Goals :
- Steps in the Information, Assessment and Referral Process
- Effective Communication and Active Listening Techniques
- Crisis intervention Strategies
- Tips for Defusing Anger/Hostility
Capacity: 24 people / per workshop
Cost: $299 / per person
To register, please click here.
Audience:
Settlement Workers